I recently bought a pair of espadrilles online. They were too small. In order to exchange them, I had to return them for a store credit, then use the store credit to re-purchase them in the right size. Since this particular brand does not include a return shipping label, I had to go to their website, download a shipping label and print it. Unfortunately, I don’t have a printer. This wonky return/exchange process was an unnecessary kids’ table pain in my ass.
Also in this episode, I talk about the terry cloth bathrobe experience and give a brief update on life in Cleveland. I’m pleased to report that things are getting better and finally taking some shape.
7 Comments
Always enjoy your podcasts.
Agree, if an online retainer eschews the burden of brick and mortar, the least they can do is spring for a return label.
Thank you, Anne!
Enjoyed your podcast! Just received shoes from Soludos and they fit. All good and thanks for the recco.
Excellent!
One of the many reasons I buy my shoes from Zappos is their awesome return policy! The overnight shipping doesn’t hurt, either. 🙂
Enjoyed this – thank you. Will have to check out OxiClean as I do have the same issues with bleach. With regard to returns, HSN is a master of this process. Sooo easy. Obviously not a place for men’s fashion, but many other things. Glad things are going well now in Cleveland!
Enjoy your rants. Good for the souls (yours and mine.). Buy a printer.